By using the Green Hotel website and booking services, you agree to be bound by the following Terms & Conditions:
Booking & Reservations
- Reservation Confirmation: All reservations must be confirmed through our online booking system or by direct communication with our team. Your booking is subject to availability at the time of reservation.
- Cancellation & Refunds: Please refer to our cancellation policy during booking. Cancellations made within the stipulated time frame may be eligible for a refund, less any applicable charges. Late cancellations or no-shows may incur additional fees.
- Payment: Payments for bookings must be made in full or as per the agreed terms. We accept major credit cards and other payment methods. All payments are subject to verification.
Hotel Policies
- Check-in & Check-out: Check-in time is 12:00, and check-out time is 11:00 AM. Early check-in or late check-out may be arranged based on availability and may incur additional charges.
- Guests: The registered guest must be present at check-in and provide valid identification. Additional guests may be allowed at the discretion of the hotel and may incur extra charges.
- Smoking: Smoking is prohibited inside the hotel premises. Designated smoking areas are available.
- Pets: Pets are not allowed at the hotel. Please check with the hotel in advance regarding our pet policy.
Use of Facilities
- Guests are required to use the hotel facilities responsibly. Any damage caused to the property or facilities by guests may result in additional charges.
- Behavior: Green Hotel maintains a peaceful and respectful environment. We reserve the right to refuse service or ask guests to leave if they engage in disruptive or inappropriate behavior.
Indemnification
By using our website and services, you agree to indemnify and hold harmless Green Hotel and its employees, agents, and partners from any claims, damages, or expenses arising from your use of our services, violation of these terms, or any law.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms will be subject to the jurisdiction of the courts located in Rishikesh, Uttarakhand.